From the Desk of the Administrator

Jim Harkness



Hello everyone.

Our Therapy Room construction has begun.  We are very excited to see this project completed and for our team of Therapists to get settled into their new space.  Our residents receiving therapy should love the new gym.  I’ll keep you posted.

I want to talk again about the MCO change.  As many of you are aware, the Department of Human Services (Medicaid) has accepted a new group to become an MCO provider since United Healthcare has chosen to no longer participate.  The new group, Iowa Total Care, will join Amerigroup as the second MCO provider to state Medicaid recipients.  Please note that Medical Associates of Dubuque will only be contracting with Amerigroup and not Iowa Total Care.  This means that for most of our residents they must select Amerigroup as their chosen MCO since most have Dr. Hunter as their physician and Dr. Hunter is a Medical Associates Physician.  If your loved one is assigned Iowa Total Care as their chosen MCO, then you must change it to Amerigroup.  If you need assistance, feel free to stop in and speak with me or my assistant Amy.

On another note, when mailing cards or letters to residents, please make sure that you put the residents name on the front of the card.  We have received several lately with just our address on them.

Thanks, and enjoy the nice weather.